Frequently Asked Questions

One flat number covers delivery, the agreed rental period, pickup, disposal and a stated tonnage allowance. We do not quote a bare container rate and add fees afterward — call (413) 553-1676 and we will price your specific job on that call.

Every rental includes a tonnage allowance based on container size. A load that comes in heavier — common with concrete, roofing tear-offs or wet debris after a storm — is charged per ton over that allowance, which is exactly why we ask what is going in the box before we quote a size.

The container itself is priced the same either way, but a street or right-of-way placement in Pittsfield can add a permit cost through the city's own process, while a container kept entirely on a private driveway typically avoids that cost altogether.

The standard rental window is built into the base price. Extending beyond it has a daily rate that we will tell you upfront on the phone, not add to the invoice afterward.

The container and the disposal drive the price, not the label on the job. A 20 yard for a house cleanout and a 20 yard for a commercial swap-out are priced the same way — base rate, rental period and tonnage allowance.

General household junk, construction and demolition debris, yard waste, furniture, flooring, drywall and most non-hazardous bulk material are all fine. Tell us what you are disposing of when you book so we can size the container and set the right allowance.

Hazardous waste of any kind, paint and solvents, fuel and oil, propane tanks, asbestos, ammunition and medical waste are always excluded. Several other categories need separate handling under Massachusetts's own statewide waste disposal bans rather than going in with general debris — see below.

MassDEP bans a specific list of materials from regular trash or landfill disposal anywhere in the state: asphalt pavement, brick and concrete; cathode ray tubes; clean gypsum wallboard; ferrous and non-ferrous metals; glass, metal and plastic containers; lead-acid batteries; leaves and yard waste; mattresses and textiles (both added statewide in November 2022); recyclable paper and cardboard; treated and untreated wood; large appliances; and whole tires. Ask us before you book if you are not sure which category something falls into.

Mattresses are on Massachusetts's statewide waste-ban list as of November 2022, so they need separate handling rather than going into a general debris load — tell us ahead of time and we will point you to the right option.

Yes. Dense material like concrete, brick and dirt is heavy in small volumes, so these loads often need a smaller, low-fill container priced by weight rather than a large general-debris box — we will walk through that when you call.

It depends on where the container sits. On your own driveway or private property, a permit typically is not required anywhere in our service area. Placing a container in a public street or right-of-way within Pittsfield itself requires an Occupy Right-of-Way permit through the city's own Public Works & Engineering Division, 70 Allen Street, Pittsfield, MA 01201, (413) 449-5600, applied for online through the city's permit portal. We can usually keep a container entirely on the driveway, which avoids the permit altogether.

No — and this trips people up who have dealt with county permit desks elsewhere. Massachusetts abolished most of its county governments in the 1990s, Berkshire County's included, so there is no county permits desk to fall back on anywhere in our service area. Every real permit question routes to a city or town's own government instead: Pittsfield's own Public Works & Engineering Division for a Pittsfield address, or the relevant town's own Select Board office or Department of Public Works for one of the ten surrounding towns we serve. We will tell you honestly which office applies to your address before you book.

Each of the ten Massachusetts towns we cover — Lanesborough, Dalton, Washington, Lenox, Richmond, Hancock, Hinsdale, Cheshire, Adams and Stockbridge — is a full, independent town government with its own elected Select Board and its own Department of Public Works, not a branch office of Pittsfield or of any county. We have not catalogued a fee or process for each of the ten individually; if your job needs street placement outside Pittsfield, we will point you to the right town office to confirm before you book, rather than guess or assume Pittsfield's process carries over.